Thanks to everyone for your patience! Due to some large accounts, the transfer took longer than expected because the data had to be verified to make sure it all copied over and nothing was corrupted. After everything was transferred, we had to swap the IP addresses so customers did not have to change anything on their end. This also took extra time and the DNS cluster was out of sync and we had to rebuild the DNS cluster. It took time for this to all sync back up. Nginx also had to be repaired as it was bound to the original IP address and did not dynamically update. After the change, the license did not update automatically either, so it had to be reissued and then all services were restarted. After this was completed, websites came back up. We will continue to monitor performance and make any optimization tweaks.
DFW Upgrade Complete
by Noc | Dec 5, 2014 | NOC - Status Update